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The historic Star Hotel in Alfriston, East Sussex, features in a new series starting on Thursday 12th August. Purchased in November 2019 by celebrity business woman Alex Polizzi and her mother Olga, the hotel has undergone a major renovation and reopened in June this year. The 30 bedroom hotel set in the heart of the village has been carefully remodelled to standards inspired by Olga Polizzi and features a restaurant and inner courtyard carefully modelled in a Mediterranean style.

Technology played a key role in the renovation and the hotel now features high speed WiFi throughout amongst other key innovations including state of the art telephony. CloudConnX are delighted to have played a part by providing ultrafast connectivity to the site with our partner Truebyte (https://www.truebyte.co.uk/), the IT company responsible for delivery of technology to the hotel. Working closely with Truebyte and the main site contractor JH Payne (http://www.jhpayne.co.uk/), it was possible to identify expedient routes to install optical fibre into the building whilst avoiding costs for roadworks. 

Jim Mathieson, Managing Director of CloudConnX said:
"We are very proud to have been selected to work with Truebyte on this project. Great teamwork throughout paid off despite some logistical challenges along the way. We wish the Star Inn every success as it enters a new chapter."

Alex Polizzi: My Hotel Nightmare starts on Thursday 12th August 2021 on Channel 5. More details can be found here: https://www.channel5.com/show/alex-polizzi-my-hotel-nightmare/

CityFibre, the UK’s largest independent Full Fibre platform, has appointed CloudConnX as a City Champion for Eastbourne as part of a full fibre roll out that is set to open up new game changing connectivity services to businesses in the town.

As a City Champion, CloudConnX will have the opportunity to offer the unrivalled speed, reliability, and value of CityFibre’s full fibre to business customers in Eastbourne as the brand new network in the town is lit up in 2021, part of an up to £4bn national investment to reach up to 8 million homes and businesses across the UK by 2025.
Andrew Wilson, Head of Wholesale for CityFibre, said: “We’re delighted to announce CloudConnX as a City Champion in Eastbourne, as the first independent local ISP in the town they are ideally-placed to help us reach our goals and I’m looking forward to us working together with shared vision of delivering world class digital infrastructure to help the business community in the town to grow and flourish.”
Jim Mathieson, Managing Director of CloudConnX, added: “As a business that is based in Eastbourne, we are passionate about helping organisations there to thrive and gain a competitive advantage. CloudConnX has a proud heritage in providing otherwise poorly served businesses in the town with enhanced access to the Internet, positively contributing to the economic & social development of the area. We are very pleased to be working closely with CityFibre in Eastbourne, effectively opening a new chapter to deliver high quality connectivity to businesses and consumers.”

In the next few months, CloudConnX and CityFibre will be working together to inform businesses in Eastbourne of the potential full fibre brings to them, and to provide professional deployment, activation, and support services to customers when the network goes live.


About CityFibre
CityFibre is the UK’s third national digital infrastructure platform. With existing networks across the country, CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.

CityFibre has a £4bn network rollout underway with plans to pass up to 8 million homes and businesses with open-access full fibre infrastructure. A growing number of Gigabit City projects have been announced for full-city rollouts and

CityFibre continues to prime its existing network assets for expansion.

CityFibre is based in London and is jointly controlled by Antin Infrastructure Partners and West Street Infrastructure Partners.

For more information contact:
Darren Farnden
Head of Wholesale Marketing

About CloudConnX

CloudConnX is an Internet Service Provider. Based in Eastbourne and with operations in London & Brighton, the company delivers connectivity, data centre and cloud solutions to a broad base of customers, including commercial and charitable organisations, local and central government agencies, healthcare and blue light services.

For more information contact:

Web: www.cloudconnx.net

The world famous Devonshire Park Quarter has recently completed a major redevelopment involving a refit of the Congress Theatre, construction of the Locker Room and the highly acclaimed Welcome Building. As well as playing host to annual international tennis championships, the new Devonshire Park Quarter now offers  unique best in class exhibition and conference facilities set in a seaside location. 

CloudConnX have been instrumental in delivering state of the art communications across the whole campus, creating a mix of corporate and guest WiFi, bespoke facilities for conference delgates and 'plug and play' services for broadcat and media organisations.

For more information, please visit the Devonshire Park pages on the Visit Eastbourne web site here.

  • Rapid Adoption and Increased Reliance on Cloud Services for Data Recovery
  • Misconception Around Cloud Data Security Responsibility
  • Concerns Around Cloud Data Compliance and Security

A study by StorageCraft, an Arcserve company, released today has revealed the first in a series of findings of its annual independent global research study on experiences and attitudes of IT decision-makers (ITDM) around data protection and recovery.

The research reveals a widespread increase in cloud adoption because of COVID-19. It also indicates a widespread misconception around the responsibility for backup and recovery of data in the cloud and a lack of confidence in the security of data held by public cloud service providers.

When asked if COVID-19 had impacted cloud adoption,

47% of respondents noted accelerated adoption of cloud services for data management.
59% of respondents confirmed increased use of cloud backup services.
39% of respondents stated they increasingly rely on cloud services for data recovery.
56% said they had increased the use of the cloud for IT infrastructure (IaaS).

Despite the accelerated adoption of cloud services, the study showed a lack of clarity and confidence regarding the protection and recovery of data stored in public clouds.

45% believe data backed up to a public cloud (AWS, Azure, Office365, etc.) is not as safe as data backed up on-premises. This concern was particularly prevalent in organizations with over 1PB of data, where 69% believe data backed up to a public cloud is not as safe as data backed up on-premises.
44% of respondents believe the protection and recovery of data stored in public clouds is the cloud provider's responsibility instead of the data owner.

The widespread misconception (44%) that the protection and recovery of data stored in public clouds is the cloud provider's responsibility is concerning. Companies transitioning to cloud services must understand that data held in public cloud services and applications is a shared responsibility between the data owner and the cloud provider.

The full article can be viewed on the StorageCraft web site here.

CloudConnX fully understand these issues and has supplied both cloud and on-premise backup and recovery solutions since 2012. If you have any concerns about security of your data, please contact us to speak to one of our experts.


Thursday, 31 December 2020 07:07

Our Eastbourne office has moved

CloudConnX's Eastbourne headquarters has moved to the iconic Eastbourne Town Hall building in Grove Road. Previously, CloudConnX's heaquarters were a short distance away at 1 Grove Road. Located in the heart of Eastbourne's 'Little Chelsea' area of Eastbourne, the Town Hall is steeped in history. 

Our contact phone numbers and emails remain the same. 

Tuesday, 01 September 2020 06:36

Our Brighton office has moved

Due to expansion of operations, CloudConnX's Brighton team haved moved to sumptuous accommodation at Stanmer House. Set in 5,000 Hectares of parkland, our new office sits between Brighton and the Sussex University Campus at Falmer. 

Our contact phone numbers and emails remain the same. 

Internet Service Provider CloudConnX and Internet of Things (IoT) specialists Innovative Creations have been appointed by British start-up Alpha 311 to collaborate on a high-profile energy generation project at the O2 Arena in London.

The O2 is continuing to lead the way with its track record of innovation and sustainability, agreeing with Alpha 311 to become the first venue in the world to trial their ground-breaking wind turbines. Owner and operator AEG is committed to reducing its carbon footprint by reducing greenhouse gas emissions and exploring new ways to power the planet using its portfolio of global entertainment venues.

Alpha 311, CloudConnX and InnoCreate were introduced by Energy Impact following a webinar run by the University of Brighton.

The collective goal of Alpha 311, CloudConnX and Innovative Creations, is to build a suite of IoT sensors to capture an array of data from energy generation to air quality and other environmental elements, communicating these to the Microsoft Azure Cloud to form part of a Smart Health/Cities initiative.   

With this new installation of 10 kW of wind generation, The O2 could produce up to an estimated 87,600 kWhs a year, around the same amount required to power 23 British homes for a year. While this is overall a small portion of The O2's energy needs, it's an exciting new step into the future of local and distributed 100% carbon-free electricity generation.


Alpha 311 CEO, Barry Thompson said:  

"We're so pleased that The O2 is the first to sign up with us globally. The Alpha 311 turbine was born in Britain with international aspirations, so it's fitting that we're working with the world's most popular music, entertainment and leisure venue. It's not just a London landmark, it's a global icon, and we couldn't be more proud, or thankful, for The O2's belief in us."

Innovative Creations Director, James Brand said:

"We are excited to be working on the project at this early stage with the other project collaborators. We are passionate about green energy, so this project allows us to combine our extensive experience in industrial IoT, big data and the Microsoft Azure Cloud to help Alpha 311 deliver intelligence to these turbines while also helping protect our children's future. We look forward to helping Alpha 311 scale the delivery of this total solution far beyond The O2.

 CloudConnX Director, Jim Mathieson added:

"Opportunities to work on a project that can both deliver energy and help improve the environment in which we live don't come along every day. This is a great result for Alpha 311 and The O2, and demonstrates what is possible when organisations with shared values work together. We are delighted to be working with Alpha 311 and Innovative Creations on the O2 project."

Globally, AEG - the owner and operator of The O2 - is committed to reducing environmental impact across all of their assets and through the industry-leading corporate sustainability programme, AEG 1EARTH, which encourages sharing best practices to forge a more sustainable future. 

Notes to editors

Alpha 311 is Britain's most innovative wind energy company. Its unique vertical-axis wind turbines (VAWTs) are smaller, cheaper and more efficient than traditional turbines. The blades are built from recycled plastics and are themselves fully recyclable. 

The turbines can be retrofitted to existing infrastructure (e.g. lighting columns) and so are easy to install. They reduce transmission costs by producing energy close to where it's needed. They are less than a metre tall and weigh just 3.7kg.

The company has focused on local communities by pledging to power street lights for free and to give away a portion of the energy generated so it can be used for schools, hospitals, and other public amenities. 

Ex-BBC and ITV anchor Sir Martyn Lewis CBE sits on the board, while Vodafone founder Sir Julian Horn-Smith is the company's chairman.


For more information on Alpha 311, contact

CloudConnX is an Internet Service Provider. Based in Eastbourne and with offices in Brighton, the company delivers connectivity, data centre and cloud solutions to a broad base of customers, including commercial and charitable organisations, local and central government agencies, healthcare and blue light services. 

The company has a strong bias towards delivering social value, which is demonstrated through its innovative managed WiFi solutions that provide internet access to over 1 million citizens. 


For more information on CloudConnX, contact

Innovative Creations is a small end-to-end solution company that specialises in building solutions with Microsoft Azure at its core. Based in Essex, the company has a strong emphasis on delivering industrial IoT and energy sector projects and its clients range from some of the largest global companies to small innovative start-ups.

Communications Minister Ed Vaizey launched a groundbreaking new digital communications network in Eastbourne aimed at boosting the local economy. Mr. Vaizey, Minister for Culture, Communications & the Creative Industries, praised the CloudConnX network as a shining example of how dedicated independent broadband networks can help business thrive.

More than 130 local business leaders and dignitaries attended the launch at the Birley Centre to hear how the CloudConnX network will provide a broadband service so highly featured it will transform Eastbourne into one of the most digitally enabled commercial centres along the south coast. As well as land based fibre optic broadband technology, the CloudConnX service will also offer the town’s business community the added flexibility of ultra-fast, ultra-high capacity wireless based broadband circuits and associated Data Centre services that are not available anywhere else in East Sussex.

Free Wi-Fi will also be available along Eastbourne seafront to the general public as part of the service in which Eastbourne Borough Council has invested to help boost the local economy and generate valuable revenue for the community.

Speaking at the launch, accompanied by Eastbourne MP Stephen Lloyd, Cllr David Tutt, Leader of Eastbourne Borough Council, and CloudConnX Directors, Mr Vaizey said CloudConnX was a creative solution to providing the “IT railways to the 21st Century” that are crucial to business. And he said the provision of public Wi-Fi and deployment of Superfast Wireless Broadband by CloudConnX is something the government has overlooked.

He said: “What Eastbourne has done is to understand that it is not worth waiting around for the big players to put things in place. Eastbourne is now a fantastic place to do business and for other businesses to come and invest. We can learn from what you have done in Eastbourne with public Wi-Fi and Superfast Wireless Broadband, which will help keep businesses and people connected in Eastbourne and keep the town centre vibrant.”

CloudConnX is a unique service, giving local business a competitive edge through access to the most advanced yet affordable wireless broadband communications technology available. We are thrilled to be working with so many local businesses, with the support of Eastbourne Borough Council, to deliver what we believe is a pioneering service that will grow and continue to provide significant advantages to our local economy.

Eastbourne MP Stephen Lloyd said: “I am very proud of what we are doing in Eastbourne. There are so many positive things happening in our town because local businesses are rolling their sleeves up and working together, and CloudConnX is an outstanding example of that.”

The CloudConnX Data Centre will give Eastbourne its own ‘Cloud Computing’ service, allowing any business to devolve the costly and complex overheads associated with running in-house computer systems to a locally based, high security Data Centre staffed by expert CloudConnX personnel.

Cllr David Tutt, Leader of Eastbourne Borough, said: “The ability for local businesses to have access to affordable market-leading broadband and communications technology will give the town a clear advantage in the world of commerce, from the local to the international level. EBC is delighted to support this innovative project which is helping us meet one of our corporate priorities for the town.”

Monday, 09 November 2020 07:00

We are delighted to announce that major infrastructure provider CityFibre have started the promised roll out of Full Fibre in Eastbourne. The company will be investing £26M in a new optical fibre deployment that will provide coverage across the town as well as providing local employment opportunities. Working with CityFibre, this development will enable CloudConnX to deliver Gigabit capable broadband and connectivity services, enabling residents and businesses to benefit from high quality Internet access and cloud services.

Brighton & Hove will also benefit from a growing Full Fibre rollout later this year.

Tuesday, 21 April 2015 15:28

Public WiFi Goes Live in Brighton

Public WiFi is now available at over 40 venues across Brighton & Hove. Switched on for the first time at 5pm on 31st March 2015, the free to use service offers up to 24 hours access to the Internet.

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Contact us

Eastbourne Town Hall
Grove Road
East Sussex BN21 4UG

0330 122 0550



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