3CX Business Phone System
The software-based private branch exchange phone system for your business
3CX is the telephony solution your business needs:
• Telephony: Web client and mobile apps for remote working.
• Video: Video calls/conferencing is included in your system, no add-ons needed.
• Live Chat: Talk to your customers in real time via your website or Facebook.
• SMS: Interact with customers and colleagues instantly.
• Integrations: Customer Relationship Management Systems, Microsoft 365, and Teams.
• Low Cost: Save money, both on phone bills, add ons and hardware.
• Flexible: Keep your numbers and choose your handsets (if required).
• Secure: 3CX offers advanced security features.
• Install Anywhere: Hosted or on-Premise.
A flexible communications package that travels with you
3CX can be accessed in a variety of ways, outlined below. This provides your business with greater flexibility to work remotely with the continuity of 3CX allowing employees to always use their business extensions. Not only does this maintain a professional company image, but it also saves on phone bills compared to alternative solutions.

Physical Handsets

Desktop Application

Mobile App
Make encrypted and secure VoIP calls from your mobile! 3CX App is both iOS and Android compatible, allowing mobile employees to continue using their extension whilst away from their desks. Make and take calls from anywhere, and access video conferencing, instant messaging and conference calls all from the 3CX app.

Web Client

Additional Benefits of 3CX:
• Reduce your phone bill by up to 80%.
• Licensing based on number of simultaneous calls and not extensions.
• Eliminate
• Use international numbers and IP Telephony so customers can call in at competitive rates.
• 3CX phone system is backed up each night as standard.
• All security patches and updates are taken care of for you.
• Firewall rules are automatically configured.
• A sophisticated intrusion detection and mitigation engine protects against hacking attacks and potential dial through fraud around the clock.
Features include:
• Switchboard and wallboard.
• Call centre reporting- user activity, team queue, SLA and more!
• Queue strategies and real-time statistics. Call & Chat monitoring available for managers.
• Integration with popular CRMs (including Salesforce, Freshdesk and more).
• Integration with Microsoft Teams and Microsoft 365.
• 3CX CRM Application Programming Interface (API) to develop your own CRM integration.
• Call recordings.
• Hot desking.
• Create your own call flows with 3CX Call Flow Designer (CFD).
Host 3CX with CloudConnX
Host 3CX with CloudConnX and have the added benefits of:
• Firewall rules are automatically configured.
• Nightly backups and 24/7 monitoring included.
• Additional security as a result not having your phone system on site.
• Troubleshooting at the end of the phone in the rare event that anything should anything go wrong.

3CX is trusted by:












