3CX Business Phone System

Accelerate your business' growth with 3CX Cloud Communications Solution

The software-based private branch exchange phone system for your business

3CX is a turn key package designed to support your business in all aspects of communications. Connect with colleagues and customers alike through voice, video or instant messaging, all through one platform. There is also the opportunity to integrate website live chat, Facebook messaging and SMS. 3CX can grow with your business, whether you are a large enterprise or small business.

Save on costs

Reduce your phone bill by up to 80% with 3CX. With 3CX licensing is based on number of simultaneous calls and not extensions. You can also eliminate 0800/0300 number phone bills with Web RTC integration and use international numbers and IP Telephony so customers can call in at competitive rates.

Flexibility

With Leased Lines, bandwidth is exclusively for you and your employees, giving you more consistency in speed. From IP Telephony calls, to transferring large files and data backup, our Fibre Leased Lines can handle it all.

Security

With 3CX a sophisticated intrusion detection and mitigation engine protects against hacking attacks and potential dial through fraud around the clock. Firewall rules are automatically configures and all security patches and updates are taken care of for you. 3CX phone system is also backed up each night as standard.

Request a Call Back

For more information about 3CX please fill in the form opposite and a member of the team will get back to you. 
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The Unified Communications Solutions your business needs:

Telephony

3CX Telephony
Utilise IP Telephony to make and receive calls from the mobile app, desk phone, desktop app or web client!

Video Conferencing

3CX Video Conferencing
No downloads required. Up to 250 participants can join from their browser.

Live Chat

3CX Live Chat
Fully customisable live chat solution with added voice and video capabilities. Assign chats to groups, including queue based group handling of chats.

SMS, WhatsApp & Facebook

3CX SMS, Whatsapp and Facebook
Respond to SMS from a business number, keeping personal mobile numbers private. Send promotional texts with the latest offers and deals. Route incoming texts to queues rather than individuals.

Integrations

3CX Integrations
Sync your status from your calendar to provide presence information. Sync contacts to your 3CX Phonebook. Launch calls directly from Microsoft 365.

A flexible communications package that travels with you

3CX can be accessed in a variety of ways, outlined below. This provides your business with greater flexibility to work remotely with the continuity of 3CX allowing employees to always use their business extensions. Not only does this maintain a professional company image, but it also saves on phone bills compared to alternative solutions. With 3CX you also have the option of hosted on on-premise.

Physical Handsets

3CX Handset
3CX works seamlessly on compatible handsets. If you already have IP handsets we can check their compatibility with 3CX, otherwise we can provide handsets as part of a turn key solution. We can also arrange the necessary cabling etc if needed, or provide wireless handsets for areas that are tricky to reach.

Desktop Application

3CX Desktop Application
3CX Desktop Client enables you to make calls, view the availability status of colleagues, schedule video conferences and check voicemails all from your desktop. Answer customer queries from website live chat, Facebook, WhatsApp and SMS all from one interface. Control your IP desk phone or smartphone from the desktop platform.

Mobile App

3CX Mobile App
Make encrypted and secure VoIP calls from your mobile! 3CX App is both iOS and Android compatible, allowing mobile employees to continue using their extension whilst away from their desks. Make and take calls from anywhere, and access video conferencing, instant messaging and conference calls all from the 3CX app.

Web Client

3CX Web Client
3CX Web Client allows you to access all the key features of 3CX via your web browser, meaning you can work from anywhere. Launch calls directly from your CRM or web browser and integrate seamlessly with Microsoft Teams and Microsoft 365.
3CX Call Centre Features

3CX Call Centre Features

Gain access to advanced call centre features with 3CX.

With 3CX you gain access to advanced call centre features, enabling you to increase customer service levels, sales, and productivity. Features include: 
• Switchboard and wallboard. 
• Call centre reporting- user activity, team queue, SLA and more! 
• Queue strategies and real-time statistics. Call & Chat monitoring available for managers. 
• Integration with popular CRMs (including Salesforce, Freshdesk and more). 
• Integration with Microsoft Teams and Microsoft 365. 
• 3CX CRM Application Programming Interface (API) to develop your own CRM integration. 
• Call recordings. 
• Hot desking. 
• Create your own call flows with 3CX Call Flow Designer (CFD).

3CX is trusted by:

Your business may also benefit from

Connectivity

We offer a range of Connectivity services whether you are looking to connect to the Internet or another premises. From Full Fibre Broadband (FTTP), Leased Lines and Mobile Broadband to Complex Networks including PWAN. 

Data Backup Services

CloudConnX offer a comprehensive and affordable range of data backup services that can safeguard you and your business data from disruptive events such as malware attacks, system failures, theft and accidental deletion.

Data Centre Services

From Server Hosting and Colocation to Cloud Storage solutions, CloudConnX can help.

Contact Us

For more information about 3CX please fill in the form opposite and a member of the team will get back to you. 
I agree with the Privacy Policy and I declare that I have read the information that is required in accordance with Article 13 of GDPR. 
Please sign me up to your Mailing List