If you have ever looked at business broadband, leased lines, VoIP or any other connectivity service, you will have likely seen the term SLA pop up. It is one of those terms that we regularly use, but isn’t often fully explained.
So what it an SLA and why do they matter to businesses like yours?
Have you ever wondered why some successful organisations don’t publish details of every successful deal they sign or project they complete?
Today we see so many businesses sharing their wins, updates and milestones on social media that it can seem strange when a business doesn’t shout about these things as regularly. Not all success can be publicised.
Is data one of your businesses most valuable assets? If your answer is no, maybe it’s time to reflect. For many businesses, data such as customer records, financial information, emails and operational files are at the core of how their business functions. If this data was lost in the blink of an eye, the running of the business would be seriously impacted.
If you run a business in the UK, you’ve probably heard the phrase ‘PSTN switch off’ more times than you would like. Despite this, many organisations are still unsure about what this actually means for them, or what they are supposed to do about it.
With the Public Switched Telephone Network (PSTN) being fully retired in January 2027, this year (2026) is the year to get your communications in order. Think of it as the final boarding call before the old copper network is switched off for good.
This guide walks you through a practical, no-nonsense checklist to help you prepare with confidence.
If you’re a business owner, you’ve probably already heard about the PSTN Switch Off- the nationwide project by Openreach and BT to retire the UK’s traditional landline network. But what does it really mean for your business? And how can you make sure you don’t lose your phone number or connectivity?